FOR TEAMS RUNNING 1,000+ SHOPIFY ORDERS A MONTH
From 9 days to under 3. Every return.
That's the average time to close a return, before and after e·stebdal. No chasing messages, no spreadsheets, no calling couriers.
Chat with us on WhatsApp
A real person from our team replies.
Sun–Thu, 10am–6pm.
-
5.0 on the Shopify App Store
- Bosta · ShipBlu · Turuq · Odoo · Fincart
One Return.
Six
Handoffs.
-
The customer sends a DM.
-
Someone asks for photos on WhatsApp.
-
Return gets logged in a spreadsheet.
-
A courier is booked through shipping company's dashboard or by phone.
-
The warehouse checks the item.
-
Finance sends the refund.
And the customer messages at every step to ask where it is.
The same return.
Four steps,
one place.
-
01
Your customer asks.
They pick the item and the reason, choose a swap, gift card or refund, and add photos.
-
02
Your team decides.
The request arrives with the order, reason and photos.
Approve in one tap. -
03
The courier collects.
Pickup is booked with your shipping company.
The customer gets an update. -
04
It's done and logged.
The swap ships, stock updates, and the reason is saved.
What changes for your team.
-
9
under 3
days to close a return
-
3 days
minutes
to approve a request
- −80% "Where’s my refund?" messages
- 8 hours saved every week
Book a Demo Call
e·stebdal merchant data · 250+ stores · Nov2026
Installed e·stebdal but never finished setup?
Message us and we'll set it up with you: courier, return policy and your branding. It takes about 30 minutes.
Courier
Return & exchange policies
Your branding
Finish setup on WhatsApp
Three quick
answers.
Who Replies on WhatsApp?
One of our Egypt team members, not a bot.
Will I need to change the shipping company or ERP system I use?
No, we integrate with almost all shipping companies, ERP, and CRM systems
How much does it cost?
Our pricing varies depending on our volume. For more detailed pricing plans please visit our pricing page.
Returns no
longer suck.
Chat with us on WhatsApp